I told the live-chat support person " I am talking with my tech guy and he says my
hosting service needs to do a complete system sweep on all accounts on
the box? Is this correct?" He said he’s requesting a complete scan of that server.
Switch hosts, imo. That’s crazy.
Just thinking a bit on this.
Might it not be the shared server host but you?
i.e. Are all these clients on the same server?
Have you scanned your machine to make sure you aren’t FTP-ing the payload?
Are you sure your password is strong?
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