I swear BY WebHostingBuzz, NOT at them! I've had various accounts with them for several years (shared, Joomla-specialized and dedicated) and not only can't complain but shower kudos on their excellent support staff for thoroughly addressing my requests (no complaints) in a very timely manner.
In other threads, I've posted my checklist when looking for a new host and one of the oft-missed points was creating a ticket with the proposed host to ask questions about their resources, i.e., mod_rewrite enabled, versions of Apache, PHP, MySQL and cPanel/WHM and how often they're updated. Note the time you send the ticket and the time they respond (to get the elapsed time, of course) as well as the quality of the answer(s). I'm sure that you'll find WHB far better than any other host as I have.
I see that WHB's CEO is also in this thread so ask him pointed questions, too. If you do, please understand that he travels (presumably between his data centers in the US and UK) and works some pretty difficult hours (so I consider us lucky to find him here in SitePoint) whereas his support staff is "on-the-ball" around the clock.