Do not use godaddy.com

[tanicos]

i’ve got about 30 sites there…everything works perfect…the only thing is that you have to pay for extra email space and extra databases…also no live support and email arrives after 6 hours from them…anyway besides this you can host unlimited domains…i’m satisfied with price/service

[daxmonster]

I am using GoDaddy now.The only problem i got from them is that they dont support cpanel…so i cant do a 301 redirect…also, since I do my own design, it is true that it doesnt support dreamweaver…when we say it doesnt support dreamweaver is that we can actually set up dreamweaver to acces your site via ftp so you can do it live…

[nodeplanter]

Ive only used godaddy for a domain purchase and a transfer, but had to call them on the phone to clarify things each time. The site is everything thats wrong with online communications today. Certainly nobody with any design sense was involved. The only people who can find anything on godaddy are those who have had to struggle through the morass multiple times and frequently. Otherwise, you’ll just want to bail.

[yenerich]

@vmtech

I had a client who researched a domain with godaddy, but did not purchase the domain. When they went to purchase it, godaddy had already bought it and wanted to charge the client $1,200 US for it.

I eventually got them down to $150, but it was much more cost and hassle to get the domain had it been left alone.

I have read several places that godaddy and others will register researched domains if not purchased on the spot.

Oops.

Isnt that a bad business practice?

[vmtech]

@yenerich

Oops.

Isnt that a bad business practice?

On Godaddy’s part, I’d say yes. On my part, I saved the client over $1k, so they liked me all the better. Alas, they ended up going to another webmaster later on.

[mn1114]

I’ve used Godaddy before for hosting and it was a terrible experience… the support is terrible… on the other hand, I have close to 80% of my domains with them… They really know their “domains”…

[en7]

I have not used there web hosting so i cant comment on that, but as far as buying domain names go i have not had any issues and think there control panel is quite easy to use, and it is very easy to change NameServers to your own web hosting.

[GDHosting]

I came across this discussion and wanted to clarify some things.

@ianssmith1250

3. They don’t support Dreamweaver. If I am wrong please correct me.

We do not directly support Dreamweaver, however, many of our customers use Dreamweaver with our hosting services. Our support team is always willing to walk you through the FTP settings, or you can check out the following article from our help center.
help.godaddy.com/article/4554.

@Dan_Grossman

That means hosting is an afterthought to them, and not something they dedicate a lot of employees to.

They’re just never going to have the same level of support and service as you’ll get from a company that only does hosting…

at the same time, they probably keep a better eye on the state of their servers and network, and you don’t have to worry about them going out of business suddenly.

We have a team that is dedicated to our hosting services and this team is always looking for ways to make improvements. We recently made changes and will continue to make changes in an effort to improve our offerings.

As for keeping an eye on our servers and network, that is a definite.

@ianssmith1250

Godaddy has repointed all my domains back to them. I had four domains hosted by Hostgator, all have had the DNS pointed back to Godaddy, with-out warning, without email.

I’m sorry to hear that. Please message me and I will have one of our specialists work with you to resolve this issue.

There were other comments about our hosting. We want to know more. We really do listen to our customers and work hard to enhance our hosting services. Please do not hesitate to tell us more by contacting support@godaddy.com.

Sincerely,

[web20millions]

I use namecheap.

[web20millions]

I need to add this, namecheap will warn you before they disable your domain if you were caught spamming,but learnt godaddy will just do it witouth warning

[ldcdc]

There were other comments about our hosting. We want to know more. We really do listen to our customers and work hard to enhance our hosting services

Quite nice to see a Godaddy representative addressing customer reports on public forums. I hope we’ll see more of this, and have the other side of the story, as it often is quite revealing.

[system]

I hate GoDaddy with passion, but all other registrars are complete jokes. There is nothing to choose from. What’s the point of switching registrars if you end up going from bad to worse?

And yes. They try so hard to upsale you each time they can it’s retarded.

[Ingoal]

Well, I use different registrars to manage my domains, but the majority are managed by godaddy. While I can’t say anything about their hosting solutions (I’ve read different opinions) and not much about support (there was no need to get in touch with them yet and I’ve been using them for more than 5 years now), I can only praise their domain management - I can set everything up with a few clicks and edit practically everything myself (DNS, etc etc; which can’t be said about (some) other registrars)…

[bluearrow]

I use Godaddy for both domains and hosting, haven’t encountered a problem yet. as for domain registration their prices are great only problem is you have to swim through promos to purchase the domain. Still I prefer them to most of other places except namecheap.

As for Godaddy hosting I have a forum which my previous hosting providers had cried telling its CPU usage is high. Everyone told me to buy a VPS. But I hosted it at Godaddy in a shared package. So far no trouble at all.

• No Cpanel
• Their panel is not user friendly, It take time to get used to it
• Forget the support you get sort yr Problems faster by posting in forums and looking in Google
• you need to use a good external Stat program

What I really think Godaddy should start a support forum for hosting. It would be better for users.

[GDHosting]

@ldcdc

Quite nice to see a Godaddy representative addressing customer reports on public forums. I hope we’ll see more of this, and have the other side of the story, as it often is quite revealing.

Thanks! We plan to help out as much as we can, or at least point you in the right direction.

@bluearrow

• No Cpanel
• Their panel is not user friendly, It take time to get used to it
• Forget the support you get sort yr Problems faster by posting in forums and looking in Google
• you need to use a good external Stat program

What I really think Godaddy should start a support forum for hosting. It would be better for users.

Thanks for your suggestions. We will take them in to consideration as we make improvements.

We currently have a forum for our free applications, hostingconnection.godaddy.com, though a support forum for hosting is something we can certainly think about.

Regards,

[baby_darin]

@vmtech

I had a client who researched a domain with godaddy, but did not purchase the domain. When they went to purchase it, godaddy had already bought it and wanted to charge the client $1,200 US for it.

I eventually got them down to $150, but it was much more cost and hassle to get the domain had it been left alone.

I have read several places that godaddy and others will register researched domains if not purchased on the spot.

I think this is common and already know by others… if we are not buy the domain today, they will register it anyway, and sell it at higher price…

[Sculley]

I have GoDaddy’s Deluxe account and I read this post b/c I wanted to find out why I’ve heard so many bad reviews about them. I have only had good experiences. Their customer service has been very helpful, however, some support people know much more than others, I’ll give you that. For example, one time I called about something and the person said they didn’t support it. I called back and spoke with a different person and he sent me the article on how to set it up. I did it and it was easy.

Not sure where the person that said they don’t support 301 redirects got that info. I have done several and they work fine.

I also agree that their custom control panel is very cumbersome and takes time to figure out, but I don’t think they deserve a “they suck” or anything.

I just compared them to hostgator b/c I thought of switching but there really wasn’t any difference except that GoDaddy is a bit cheaper. I appreciate the sales emails b/c I’ve gotten some incredible deals on domain and hosting renewals. They will also refund your money if you decide to leave.

[starfireone]

I personally like Go Daddy for two reasons. They are reasonably price compare to many others that do not give you as much. And really like it when I call about a issue which is normally just me not knowing how to do something. A real person answers the phone in less than 3-5 minutes. And they speak real english!

[system]

godaddy is good i am using from a long time

[scripting_semantics]

I have heard mixed reviews, but on the whole i’ve heard godaddy is too n00bish