Error message when trying to upload

Get Started
1

I’m gettting an error message that says
You don’t have permission to access this server
Additionally, a 404 Not Found eror was encountered while trying to use an error document to handle the request
Apache server Port 80

2

What were you trying to upload, where and how? :slight_smile:

3

I was uploading a practice page from filezilla to godaddy hosting

4

Have you tried calling their customer support? Do they have live chat?

~TehYoyo

5

Are you sure you have the correct settings in Filezilla? Have you uploaded anything successfully before? I’m a bit bewildered here, as 404 is an error message I’d expect to see when trying to read a page, rather than upload one.

Does godaddy have some kind of FTP lock? Some hosting companies have a security feature where you have to change a setting in your control panel before you can upload files, and you change it back when you’ve finished.

6

Hi Lorster,

If you were using filezilla then you would not use port 80. For godaddy.com you would likely use port 21. In filezilla you would use the password and username that they set for you and need to select port 21. Then try to connect.

7

The port 80 was part of the error message.
I used port 21
The entire question I entered was the error message short of my www address

8

Maybe you should try using port 80? (I don’t know much about uploading)

Try leaving the port blank. FileZilla auto-fills it. Also, try what TechnoBear said (the security option thing).

~TehYoyo

9

I’ll start over
I uploaded the file from filezilla. My host is Go Daddy.
When I checked to see the uploaded page I got the error message that I questioned.
This is my first time ever uploading

10

[SIZE=3][FONT=georgia]

[/FONT][/SIZE]

Ok gotcha,

Do you know if there is .htaccess file in your root? The reason I ask is the error that you receive is most commonly when apache does not have the <Directory> directive set i.e.

They may have set this


[SIZE=2][FONT=georgia]<Directory />
   Order Deny,
   Allow  Deny from all
   Options None
   AllowOverride None
</Directory>[/FONT][/SIZE]

But did not include an overide for your directory like this.


[SIZE=2][FONT=georgia]<Directory /Your_Site_Directory>[/FONT]
[FONT=georgia]   Order Deny,Allow[/FONT]
[FONT=georgia]   Allow from All[/FONT]
[/SIZE][SIZE=3][FONT=georgia][SIZE=2]</Directory>  [/SIZE]  [/FONT][/SIZE]



It should read like:


[SIZE=3][FONT=georgia]<Directory />[/FONT][/SIZE]
[SIZE=3][FONT=georgia]   Order Deny,Allow[/FONT][/SIZE]
[SIZE=3][FONT=georgia]   Deny from all[/FONT][/SIZE]
[SIZE=3][FONT=georgia]   Options None[/FONT][/SIZE]
[SIZE=3][FONT=georgia]   AllowOverride None[/FONT][/SIZE]
[SIZE=3][FONT=georgia]</Directory>[/FONT][/SIZE]
[SIZE=3][FONT=georgia]<Directory [/FONT][/SIZE][SIZE=3][FONT=georgia]/Your_Site_Directory>[/FONT][/SIZE]
[SIZE=3][FONT=georgia]   Order Allow,Deny[/FONT][/SIZE]
[SIZE=3][FONT=georgia]   Allow from all[/FONT][/SIZE]
[SIZE=3][FONT=georgia]</Directory>[/FONT][/SIZE]

The other thing is permissions on the file. If apache is setup to use www-data as the authorized user then if the files are load as ROOT you will also get this error.

I would talk to godaddy support and make sure that the permissions are masked properly for your virtual host, I would also get them to review the apache virtual host config to ensure that users have the right to browse your files.

Hope this helps,
Steve