Hi,
Our client’s site has a lot of product images on the products list page (so loading time may vary, sometimes say 50-70 shoe thumbnails, 18-20kb each, displayed on a page). Our client has reported:
“I have been noticing an error with the load of the medium product images
on the product list pages over the past few days. I ignored it at first
but it is happening fairly consistently so hope you can look into it for
me.
I am using IE8 - please see screenshot on the issue attached.
This has happened a couple of times.
If I hit refresh to reload the page the image always comes up OK.”
We asked the client to check his browser settings, posting a few links,
http://www.microsoft.com/windows/ie/community/columns/ietopten.mspx
http://help.deviantart.com/75/
However the client keeps experiencing the problem on different machines but within their office network (UK, broadband connection) so I think the problem is bigger than just a personal internet connection issue. Perhaps to do with IE8, or our server (see attached for a broken image which should load).
At the moment I don’t have an idea how to fix this or where to look…could anyone help?
Many thanks,
Rishi