Google Analytics

Not sure why but I am not getting the same results I have been
getting on my analytics its dropped dramatically. Not sure if I have it in the
right place or something is blocking its way, here is the code:

</form>
     <link href="/Styles/style.css" rel="stylesheet" type="text/css">
     <script>
      (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
      (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
      m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
      })(window,document,'script','//www.google-analytics.com/analytics.js','ga');

      ga('create', 'UA-57297790-1', 'auto');
      ga('send', 'pageview');
   </script>
    <script type='text/javascript'>
        var _glc =_glc || []; _glc.push('all_ag9zfmNsaWNrZGVza2NoYXRyDwsSBXVzZXJzGLSQ6bwKDA');
        var glcpath = (('https:' == document.location.protocol) ? 'https://my.clickdesk.com/clickdesk-ui/browser/' : 
        'http://my.clickdesk.com/clickdesk-ui/browser/');
        var glcp = (('https:' == document.location.protocol) ? 'https://' : 'http://');
        var glcspt = document.createElement('script'); glcspt.type = 'text/javascript'; 
        glcspt.async = true; glcspt.src = glcpath + 'livechat-new.js';
        var s = document.getElementsByTagName('script')[0];s.parentNode.insertBefore(glcspt, s);
    </script>
 </body>
</html>

Judging by the image you supplied, GA is still registering some visitors and is thus working correctly.
I would assume that your traffic has dropped off for another reason.

Are most of your visitors using mobile devices?

If you put your site’s main landing pages to the test, how do they fare?
https://www.google.com/webmasters/tools/mobile-friendly/

I’m probably being stupid here, but what difference does that make?

I think he’s trying to insinuate he’s getting less visitors due to Googles update which, if using mobile devices when searching on Google, and if your page is not mobile friendly, your search ranking will take a hit. More mobile-friendly results will be displayed instead of yours.

However, that update was on April 21st IIRC, and his hits went down around March 1st…little late for his website to start being hit by that.

Just my 2 cents (no inflation…)

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Ah ok. Thanks.

I noticed that as well. But I’m thinking the lapse might be caused by a delay in all of the data centers not getting the update “all at once”.

Perhaps. The spiders might need to also re-crawl the website with the new parameters (mobile-friendly)…maybe? Which might also be a few days?

The update was supposed to roll out slowly, not all at once, so that is definitely a possibility.

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New update so I might need new javascript code that they will provide?

What do you mean? You halready have analytics code on all your pages. Are you saying you need NEW analytics code? Did Google say that?

well @jeffreylees said their is a new update? so im assuming…?

It will not affect your Analytics code. It’d be silly to force users to upgrade their code for the update to work. Users who do not comply would simply not update their code and thus not get penalized :wink: .

Yes they are.

ah I see…

I’m leaning more towards this being an actual possibility now. Did your website pass the mobile test? From post #3.

@csosa just to be clear - we are talking about an update to the Google search engine, not analytics. The update essentially makes sites lose their place in search results on mobile searches if they aren’t mobile friendly, thus making some sites lose traffic. Without access to your statistics, of course, we’re just guessing.

Here’s an article and another article about the update if you want to glean some info about it. This may not even be the cause of your lost traffic; the timing certainly is coincidental, though.

Did your website pass the mobile test? From post #3.

Does it? If not, then check your analytics and devices… see if the amount of hits from mobile devices falls off more sharply than desktop. If you’re losing both consistently it’s not this problem. If you lose more mobile than desktop, it might be.

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Yes it did.

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