The only problem is we have an automated process though our company software which sends to this to prospective customers but what the customer receives is shown as:
If someone could take a look and let me know if this may be something within the HTML of the page or possibly an exchange setting which needs to be adjusted for the mailbox which sends these out I would really appreciate it.
In Outlook (or at least older versions) there is an option to insert HTML code. So, click to write a new email message, copy the HTML code of the email (that is, the whole code for that page), click whatever button it is that allows you to insert your HTML (I don’t use Outlook), and then send. If you are using the latest Outlook (2010 and even 2007?) you may not have this option any more (I vaguely remember being told it’s not there any more, because they’ve stupidly switched to using Word integration instead). You may be able to paste your code into Word in some kind of HTML view and then suck it into Outlook, but I feel truly dirty saying that.
Another option (at least on a Mac—I’m not sure about PC) is open your email template in Safari and then go to File > Mail Contents of this Page, and it will open your mail client with the HTML email all ready to sent.
Thirdly, you can download Thunderbird, a free email client made by Mozilla (the Firefox folks) and that has a nice option to insert HTML, so that’s your most reliable option.
Or just STOP SENDING SPAM… oh, did I say SPAM? I’m just assuming it’s SPAM since there’s NO LEGITIMATE REASON for LEGITIMATE E-mails to even have HTML in them.
As I reiterated in another thread, that’s why I’ve got my servers set up to route HTML E-mails to the junk bin by default. They are more headache than they are worth, no LEGITIMATE e-mail traffic has ANY excuse to be using it… so just don’t use HTML e-mails. Poof, problem solved.
Another option is to use a service like MailChimp or CampaignMonitor, which makes this all much easier and offers a lot of nice extras.
Off Topic:
I’d love to see the look on your boss’s face when you tell him/her you’ve researched the issue and decided that this is just spamming and the best solution is to stop altogether.
well when I send it manually it goes fine, its through our automated process which runs once a day then communicates with our exchange server then sends it out…I was wondering if there was some setting in exchange which causes the page to switch to just the code?