Question: How do you start a new business or service without messing your first few clients up?
It's a good question, but honestly, how would one know the procedure on something without having done something before, and if you're knew to it then you're first few customers would naturally be annoyed because you don't have the proper structure in place.
From the very beginning (i.e. initial pre-sales discussions), make it clear you are just starting up and there may be a few teething problems. Price yourself accordingly and if/when you do mess up, make sure you quickly put it right. Go the extra mile in other areas to make up for your lack of experience.
I also believe that there is so much freely available, quality information out there these days, it's actually fairly easy to have a pretty decent structure in place from the very first project. Forums like this are a fantastic resource. You just have the put the time in, researching, asking questions etc.
Other than that, get some help in. Hire someone who has been there before, either to consult with you or to be a partner in the business. Go on courses that will teach you how to deal with areas you may be struggling with, such as sales or marketing.
According to me for a new start business its very difficult to make contact between the customers and we have to provide the better services and make the reputation better in front of clients to gain the maximum profit.
In my opinion, you should start new business with great focus on the costumers.
you should offer them good prices, so they will come and tell their friends.
the most important thing in any business is the happy costumers.
for making good customers at the start of business , we should be polite to them & maintain good relationship with them.When you truly listen to your customers, they let you know what they want and how you can provide good service.
A carefully considered business strategies and actions would do that. You have to be fully equipped to satisfy your customers.
The best thing in such a situation is to have an expert or a guide to mentor in the beginning.
for successful business,first we need to understand demand of customer.Better services we offer to customer,large no. of traffic we can grab.For that we need to respect our customer and we need to take account their problems.because customer like to be valued.This points will help a lot when anyone starting new business.once we achieve client's trust,it helps for promotion of our business in large extent.
What keeps clients satisfied?
Experienced and available team: While a client is creating the choice, they want knowledgeable support, available when they want it . Customers place a high value on precise details and want to be provided by workers who know the product within and out.
Helpful people: Customers not only want product-savvy sales reps, they want them to be friendly and respectful. Your team should value each client more than any personal purchase.
Good value: This is where aspects in cost. But clients questioned see cost as only one part of the problem of “value” that contains the support, details and follow-up they also obtain.
Convenience: The support concept here is simple: create it easy! “Customers want products that are well structured, wonderfully shown and readily available. That is how today's current clients determine comfort, and the simpler you can create the purchasing, the more money you will be carrying to the lender.”
In the beginning, you should build a strong relationship with your customers. Offering good deals to make their expectations delighted. Fulfilling their needs. Responding to their feedbacks. This will reasult in long-term & profitable relationships with first clients.