I used to always ask for a client to fill out a “welcome package” that was a paper document that I could fax to them or email and they would provide back to me and I would work off of that.
Now that everything is more electronic, I am wondering if I should make it more of an online thing or would people who need a small to medium website not be too technical expereince to be able to fill out an online form? That is the main reason why I started the paper trail…what are your thoughts?