I transferred my domain from 1and1 to SustainableDomains back in 2007. I had used 1and1's domain privacy service. Like most people, I didn't realize that this made 1and1 the registrant/owner of the domain.
For some reason, when the domain transferred, 1and1 remained the registrant. I had already removed the privacy service to initiate the transfer, but apparently, 1and1 never relinquished ownership of the domain. I was unaware of this, because I signed up for privacy service through DomainsByProxy during the transfer process. In other words, I only saw DomainsByProxy's info when I looked at the WhoIs records to confirm that the transfer had gone smoothly.
The domain expired on Feb 27th of this year. On the 25th, I began transfer procedures to bring the domain over to Dynadot. My transfer was denied because, after I removed the DomainsByProxy service, the registrant name showed as 1and1.
A SustainableDomains rep told me to go in and change the ownership data to my own info. I asked him if anything bad would happen as a result of this. He assured me that it wouldn't. I changed the info and re-initiated the transfer.
The transfer was denied again, this time because updating my registrant information caused a 60 day domain lock to go into effect. In the meantime, the domain has expired, and Dynadot has turned my transfer payment into an account credit, rather than putting it back on my credit card.
My website is now gone from the web. According to SustainableDomains, I only have 2 choices:
Renew with SustainableDomains.
Wait until the 60 day lock ends and the domain is released back into the public pool, and hope that I can get it again.
I feel utterly abused by these registrars. Can anyone suggest another option?
Thanks in advance for any insights you can provide.