Shopify Payment Gateway issues for businesses outside US/UK/Canada

Hi,

I have some recent experience with Shopify and would like to share it.
Youtube Screencast - http://youtu.be/LJF5hNLFncU

I’d also love some feedback particularly -
A - Am I missing something here or is this very unusual?
B - What have your experiences with Shopify been? Particularly if your a Shopify “overseas” customer (outside US/UK/Canada)

Thanks