I'm about to go freelance as an IT / computer support consultant (small businesses and home users, so small scale only) in my local area (though I'll be offering VPN support nationwide).
I was wondering if anybody had any recommendations or "top tips" for essential items (be they software / hardware or just things to remember or words of wisdom). I've been pretty thorough and the website and marketing project is underway so that side is mostly ok (although any marketing tips specifically for this industry would be interesting to read).
So really I'm just interested to know other people's take on the whole venture, particularly if they've been down that road themselves.
It's of virtually no risk as I already have a business, but wanted to kick this one off and just see where things go.