Ah, of course that’s the reason. To see some info you have to make it public and allow 3rd party services to access it (it should be somewhere in Dota settings). The code is updated https://github.com/bodrovis/Sitepoint-source/blob/master/Dota_on_Rails/app/models/user.rb#L41 however I’ve opened this issue to discuss if it is okay for matches to return nil in some scenarios. https://github.com/vinnicc/dota/issues/10