I’d like to share this gem I found on socialbleblog.com:
Instead of simply blasting links or ads, why not get to know your Followers? Find out their interests by checking out their latest activities. Ask them questions, open discussions, respond to their complaints. Personalize your interactions as if you’re just talking to them in person.
Changing the way you connect with people online not only strengthens your appeal as a brand; but also assures them of human presence behind a corporate entity. If you’re not sure how to do this, here are several suggestions to help you get started.
Full link to article:
My two cents:
Personalized interaction is great in communicating with your users as it kind of personifies your brand and enables your consumers to RELATE to you.
I’d like to know what you guys think!