I’m currently looking at Social Software for my PhD (CompSci - UQ, Australia), in particular investigating the communication/collaboration tools that web designers use to communicate both with clients and also with other web designers.
If you are a web designer / developer / anything related to the web and clients I would greatly appreciate if you could spare 10 minutes filling out this survey:
http://www.surveymonkey.com/s/3M9FYWP
(on the first page just click the checkbox at the bottom to move on)
What will you get out of it? - Software and web design industry data.
Essentially in the end I’m looking at designing/developing/evaluating new Social Software based on ethnographic and quantitative data, which will help support communication for web designers (and their clients). I am aiming to open source what I create, and also any published data.