Yikes. This morning I tried to find info about your eBook formats and when I received a 404 not found error I tried to find your Contact Us page and got another 404 not found. I suggest that you give a set of your books to whomever is responsible for programming your own web site.
1) clicked on Help and searched for ebook
2) clicked on Contact: Customer Support
I suspect you visited: http://www.sitepoint.com/help/ and usual page to contact SP the company: http://www.sitepoint.com/contact/ and those two both seem to be working at the moment. Obviously I do not work for the company so that's the best I can give you.
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