but I can see the player and play the video via other computers, via Firefox.
Why is this happening?
I removed FF 21.0, cleared my cache, turned off my computer, reinstalled FF 21.0 and then reset Firefox, but when accessing this link (via Firefox) I see a blank page, but I can see the player and play the video via IE8. (You can probably see the player and play the video via your computer’s Firefox, too).
Please help me solve this mystery.
Correct. It’s probably not being blocked in the hosts file.
It ran fine on my instance of FF.
When you uninstall FF, it typically leaves your profile behind, so it’s likely that uninstalling/reinstalling actually doesn’t do anything for you.
So, uninstall firefox, then go to “%appdata%\mozilla\firefox” and delete the profiles folder, then reinstall. That will set everything back to default for firefox.
Thanks for your reply.
However, I’m still unclear on how to “delete the profiles folder” after I uninstall FF.
Any additional help/clarification will be appreciated.