//Next Ticket
function nextticket(flag,mode)
{
nextticketid=document.formobject.nextticketid.value;
currentticketid=document.formobject.currentticketid.value;
xmlHttp=GetXmlHttpObject()
if (xmlHttp==null)
{
alert ("Your browser does not support AJAX!");
return false;
}
if((document.formobject.Missing.value==2) && (currentticketid==0))
{
alert ("No Current Ticket to be Tagged as Missing");
document.getElementById("CallMissingTicketDiv").style.display="none";
document.getElementById("TransferTicketDiv_Services").style.display="none";
document.getElementById("TransferTicketDiv_Counter").style.display="none";
with(document.formobject)
{
TransferSelection[0].checked=true;
Transfer.value=1;
}
document.formobject.Missing.value=1;
return false;
}else if(document.formobject.Transfer.value==2)
{
if(document.formobject.Services.value==-1)
{
alert ("No Service Active to Transfer this Ticket");
document.getElementById("CallMissingTicketDiv").style.display="none";
document.getElementById("TransferTicketDiv_Services").style.display="none";
document.getElementById("TransferTicketDiv_Counter").style.display="none";
with(document.formobject)
{
TransferSelection[0].checked=true;
Transfer.value=1;
}
return false;
}
}else if(document.formobject.Transfer.value==3)
{
if(document.formobject.Counters.value==-1)
{
alert ("No Counter Active to Transfer this Ticket");
document.getElementById("CallMissingTicketDiv").style.display="none";
document.getElementById("TransferTicketDiv_Services").style.display="none";
document.getElementById("TransferTicketDiv_Counter").style.display="none";
with(document.formobject)
{
TransferSelection[0].checked=true;
Transfer.value=1;
}
return false;
}
}else if((document.formobject.CallMissingTicket.value==2) && (document.formobject.MissingTickets.value==-1))
{
alert ("No Missing Ticket Selected");
return false;
}
if(flag==1)
{
MissingValue=document.formobject.Missing.value;
if(MissingValue==2)
{
flag=2;
}
}
var current=document.getElementById("ticketserved").innerHTML;
disablenextbutton();
var url='nextticket.php';
url=url+"?flag="+flag;
url=url+"&mode="+mode;
url=url+"&nextticketid="+nextticketid;
url=url+"¤tticketid="+currentticketid;
url=url+"&Transfer="+document.formobject.Transfer.value;
url=url+"&TransferredServiceID="+document.formobject.Services.value;
url=url+"&TransferredCounterID="+document.formobject.Counters.value;
url=url+"&CallMissingTicket="+document.formobject.CallMissingTicket.value;
url=url+"&MissingTickets="+document.formobject.MissingTickets.value;
url=url+"&ServiceLoadedByCounter="+document.formobject.ServicesLoadedByCounter.value;
url=url+"&sid="+Math.random();
document.formobject.Missing.value=1;
document.formobject.CallMissingTicket.value=1;
document.formobject.Transfer.value=1;
document.getElementById("trmissingtickets").style.display="none";
document.getElementById("CallMissingTicketDiv").style.display="none";
document.getElementById("MissingTicketCheckBox").checked=false;
document.getElementById("CallMissingTicketDiv").style.display="none";
document.getElementById("TransferTicketDiv_Services").style.display="none";
document.getElementById("TransferTicketDiv_Counter").style.display="none";
document.getElementById("trservices").style.display="none";
document.getElementById("trcounters").style.display="none";
document.getElementById("trcounterservices").style.display="none";
xmlHttp.open("GET",url,true);
xmlHttp.onreadystatechange=StateNextTicket;
xmlHttp.send(null);
setTimeout("enablenextbutton()",15000);
return false;
}
//Ajax Display Function
function StateNextTicket()
{
if (xmlHttp.readyState==4)
{
var result=xmlHttp.responseText;
var resultarray=result.split("----------!!!!!!________RSI_________!!!!!!!!--------");
if(resultarray[1]=="No")
{
document.formobject.currentticketid.value=0;
document.getElementById("ticketwaiting").innerHTML="No Ticket Waiting";
document.getElementById("ticketserved").innerHTML="-";
document.getElementById("totalticketwaiting").innerHTML="-";
document.getElementById("referencenumber").innerHTML="-";
getTicketWaitingAuto();
}else if(resultarray[1]=="Yes")
{
document.formobject.currentticketid.value=resultarray[2];
document.getElementById("ticketserved").innerHTML=resultarray[3];
document.getElementById("referencenumber").innerHTML=resultarray[4];
document.getElementById("totalticketwaiting").innerHTML=resultarray[5];
getTicketWaitingAuto();
}
}
}
function enablenextbutton()
{
document.getElementById("Next").disabled=false;
document.getElementById("Destroy").disabled=false;
document.getElementById("Recall").disabled=false;
document.getElementById("Call").disabled=false;
document.getElementById("MissingButton").disabled=false;
}
function disablenextbutton()
{
document.getElementById("Next").disabled=true;
document.getElementById("Destroy").disabled=true;
document.getElementById("Recall").disabled=true;
document.getElementById("Call").disabled=true;
document.getElementById("MissingButton").disabled=true;
}
I am working on the above function - the problem is at times my rendering function doesnt update document.getElementById(“ticketserved”).innerHTML and it remains the same.
Any idea what could be the reason